--- title: Privacy Policy --- [Skip to content](https://www.thelunasbuyhouses.com/privacy-policy#main-content) ![BD1E37E2-E8F3-4A64-92B9-EF443410B92C](https://www.thelunasbuyhouses.com/hs-fs/hubfs/BD1E37E2-E8F3-4A64-92B9-EF443410B92C.jpg?width=756&height=690&name=BD1E37E2-E8F3-4A64-92B9-EF443410B92C.jpg)Homepage - [Home](https://www.thelunasbuyhouses.com?hsLang=en) - [How it Works](https://www.thelunasbuyhouses.com/home-0?hsLang=en) - [About Us](https://www.thelunasbuyhouses.com/home-1?hsLang=en) [Get My Cash Offer](https://www.thelunasbuyhouses.com/get-offer?hsLang=en) - [Home](https://www.thelunasbuyhouses.com?hsLang=en) - [How it Works](https://www.thelunasbuyhouses.com/home-0?hsLang=en) - [About Us](https://www.thelunasbuyhouses.com/home-1?hsLang=en) [Get My Cash Offer](https://www.thelunasbuyhouses.com/get-offer?hsLang=en) # **Privacy Policy** **Last Updated:** March 12, 2026 This Privacy Policy describes how **Luna Family Buys Houses** (“Company,” “we,” “us,” or “our”), located in Grand Rapids, Michigan, collects, uses, and protects personal information in connection with our real estate services. By communicating with us or interacting with our services, you acknowledge the practices described in this Privacy Policy. --- **1. Information We Collect** In connection with our real estate services, we may collect certain personal information about you. This may include: - Name - Phone number - Email address - Property address - Publicly available property ownership information - Information shared during conversations regarding real estate matters Information may be obtained through direct communication, public records, referrals, or other lawful sources commonly used in real estate transactions. --- **2. How We Use Information** We use personal information for legitimate business purposes related to our real estate services. This may include contacting property owners regarding potential real estate transactions, responding to inquiries, providing property evaluations or purchase offers, following up on prior communications, and maintaining internal business and communication records. We do not sell or rent personal information to third parties. --- **3. Communications by Phone or Text** Luna Family Buys Houses may communicate with you by phone or text message regarding real estate matters. Text messages may be sent in situations such as: Following direct communication with you, in connection with a current or prior business interaction, or after receiving permission to communicate regarding a potential real estate transaction Message frequency may vary depending on your interaction with our business. You may opt out of receiving text messages from Luna Family Buys Houses at any time by replying STOP. For assistance, reply HELP or contact us directly. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. SMS consent and phone numbers are not sold or shared with third parties for marketing purposes. --- **4. Sharing of Information** In certain circumstances, we may share personal information with trusted service providers or partners when necessary to operate our business or facilitate real estate transactions. This may include: - Service providers that assist with communication platforms or CRM systems - Administrative or technology providers that support our business operations - Transaction partners such as title companies, contractors, or legal advisors involved in a real estate transaction Information may also be disclosed when required by law or when necessary to protect our legal rights. We do not sell personal information, and SMS consent is not shared with third parties for marketing purposes. --- **5. Data Security** We take reasonable administrative and technical measures to help protect personal information from unauthorized access, disclosure, or misuse. However, no method of electronic transmission or storage can be guaranteed to be completely secure. --- **6. Data Retention** Personal information is retained only for as long as reasonably necessary to fulfill legitimate business purposes, maintain business records, or comply with applicable legal requirements. --- **7. Your Rights** You may request access to or correction of your personal information. You may also request that we stop contacting you or remove your information from our records, subject to any legal obligations requiring retention. # Luna Family Buys Houses - Home - How it Works - About Us --- [Privacy Policy](https://245183052.hs-sites-na2.com/privacy-policy?hsLang=en) · [Terms and Conditions](https://245183052.hs-sites-na2.com/privacy-policy-0?hsLang=en)· © 2026 Luna Family Buys Houses. All rights reserved.